Information Release

 

 

Contact:   Hugh Strawn

                  hstrawn@plrb.org

                  630-724-2230

 

Date:   March 31, 2015  

 

Robert Gick, Allstate Insurance, Receives PLRB Award

Recognized as an Outstanding Claims Professional

 

Robert Gick, Claims Process Expert, Allstate Insurance Company, was honored as an Outstanding Claims Professional at the General Session of the 2015 PLRB Claims Conference in Anaheim, California, March 30, 2015.

 

Robert Gick (right) receives Outstanding Claims Professional Award from Thomas Mallin

2015 Claims Conference

Anaheim, California

 

Gick was nominated by his peers at Allstate Insurance, who noted that he has provided 40 years of dedicated service and innovation to the company's policyholders, while mentoring the younger staff members.  He currently leads Allstate's California Quality Team.  He is active in file reviews and oversees the quality of repair estimates written by adjusters and vendors.  Gick also travels to other parts of the country to assist in these same activities.

 

He works closely with leadership in Allstate's California claim office, providing training and expert coverage knowledge.  His peers reported that he is a tremendous asset in developing and improving the claims handling, damage evaluation, and estimating process to enhance service to Allstate's policyholders.   

 

Gick was also one of the original insurance company liaison people who worked with the California Earthquake Authority to establish a viable earthquake insurance program in the state.   He coordinates training with Allstate's national catastrophe team when earthquakes strike, often getting to the loss site as quickly as possible to work with the CEA to ensure Allstate's policyholders are properly serviced.

 

In addition, he acts as Allstate's errors and omissions coordinator, investigating transactions between the company's agencies and customers. 

 

Gick's peers noted that despite his workload, he is always available and approachable for all employees.  He unselfishly shares his experience to make others better adjusters.

 

The Property & Liability Resource Bureau is a not-for-profit association of property and casualty insurance companies.  It is located in Downers Grove, Illinois.

 

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