Home Weather CATsCATs Manuals
Catastrophe Services Reference Materials
Policyholder Communication
Disaster Resources and Tips for Insureds – Tips for preparing for a disaster (earthquakes, floods, hurricanes, wildfires, etc.) to protect life and property (PDF). PLRB members and affiliates may share this information with insureds. Updated October 2024.
Business Owners/Commercial Lines
- Filing Your Business Insurance Claim after a Disaster – A pamphlet to be used as a guide by the insured during the recovery process following a loss.
- Hiring a Contractor after the Disaster – A pamphlet to be used as a guide by the insurance when hiring a repair or restoration contractor.
- Preventing Winter Storm Damages – An information sheet outlining common winter storm losses and how to prevent them from occurring.
- Spring and Summer Storm Damages – An information sheet outlining common spring and summer storm losses and how to both prevent them from occurring and mitigate damage that may occur.
- Spring and Summer Storm Damages – An information sheet that describes the claim process. It briefly outlines the work an adjuster will do and how the policyholder can enable the process.
Communicating with Catastrophe Survivors
- Communicating with Catastrophe Survivors – A booklet prepared by a joint trade association group in cooperation with the Disaster Research Center, University of Delaware, to help guide post-catastrophe information efforts that reach deeply into the community.
Catastrophe Claims Management
- Catastrophe Claims Management Manual – A guide to assist member companies in planning for catastrophe claims responses
- Catastrophe Claims Management Manual – HTML Version
- Catastrophe Claims Management Manual – Word Document Version
- Strategies for a Mega-Earthquake Response – A guide to assist member companies in planning a strategy for responding to a large earthquake.
- Background on Natural Phenomena Causing Catastrophes – Information on meteorological and seismic events that are frequently causes of catastrophes.
Technical
- Wind Damage Table – Expected wind damage to various structures
