Reservation of Rights/Denial Letters
Charleen Hoskins, Vice President & COO, Contents Adjuster Team, LLC Dave Jarrett, JD, Member, AVP-Legal Counsel, Western Reserve Group Recognize when a reservation of rights letter is needed Identify the […]
Interplay of Unit Owner’s & Association Policy Claims Webinar
Linda Fields, Senior Business Process Owner, Property Experience, USAA Locate and cite statutory language Determine priority of law/governing documents Interpret and apply governing documents Separate coverage under a unit owner’s […]
Handling Challenging People & Difficult Circumstances
Richard C. Ainsworth, CPCU, AIC, AIM, Sr. Consultant, Equis Consulting Thomas J. Meier, Sr. Consultant, Equis Consulting Recognize the three dysfunctional go-to responses that will result in making the situation […]
Asphalt Shingle Roofs: Top 10 Code Questions
Ruth Gottman, Communications Manager and Director, Building Codes and Standards, PLRB Len Murphy, Vice President and General Counsel, PLRB Rosen Intengan, Director, Building Codes and Standards, PLRB Evaluate tricky line […]
Investigating Residential Home Fires
The Claims Conference Webinar Series is virtual with educational webinars held June through August. – Expand your educational horizons by attending your choice of up to 30 webinars from the […]
Claims Analytics: Insights & Expertise Webinar
Ashish Kohad, VP, Claims Analytics Implementation Manager, Chubb Veena Gregoire, Head of Global Claims Portfolio Steering,Allianz Global Corporate & Specialty Identify strategies for claims examiners to improve outcomes with predictive […]
The Growth Mindset: 3 Things Results-Focused Leaders Need to Know
Trent Stoker, CPCU, MAOL, PMP, Claims Quality Analyst, PEMCO Mutual Insurance Company Identify the key differences between a fixed mindset and a growth mindset Understand the proven impact of a […]
Smart Home Devices and the First Notice of Loss
Don Crouch, Head of Catastrophe Management, American Integrity Insurance Group Amanda Lofvers, Head of Insurance Claims, Vivint Smart Insurance There has been an increased interest in utilizing smart home devices […]
Coronavirus and Business Income
Randall Wilson, CPA, CFF, Managing Director, Pario Forensic Accounting Analyze policy provisions dealing with potential pollutants and coverage issues involved Evaluate causation, proximate cause, and concurrent causation/resulting loss implications Explore […]
How Golf Can Teach Good-Faith Claims Handling Skills
Emily Dotson, Partner, Resnick & Louis Joey Lang, Chief Operating Officer, CAT Claims Unlimited Jake Mello, Senior Vice President – Business Lines Operations, J.S. Held Effectively plan each site visit […]