Evaluating Documents for Potential Fraud
The “Evaluating Documents for Potential Fraud” course teaches insurance professionals how to identify potential fraud in documents of all types. The module is presented by Kevin D. Hansen, Esq., Partner […]
Carpet Basics: Repair or Replace
This course “Carpet Basics: Repair or Replace” is designed to enhance an adjuster’s knowledge and understanding of the repair or replacement of carpet in residential and commercial property losses. Carpeting […]
Adjusting in Good Faith: Property Claim Ethics
The “Adjusting in Good Faith: Property Claim Ethics” course teaches insurance professionals about how to adjust property claims in good faith. The module is presented by Nanci Smilie, CPCU, AIC, […]
What’s Causing That Basement Leak?
So there’s a leak in the basement. What’s causing it? Take a look at these photos and fill in the blanks in your knowledge about potential causes of basement leaks. […]
Was This Built Correctly?
Is it “Do It Yourself” or “Don’t Do It Yourself”? When it comes to decks, landing, and stairs, many homeowners feel confident in building complex structures intended to hold peoples’ […]
What Does This Pipe Do?
What is that pipe sticking out of the wall? The homeowner doesn’t know, but you should. Look at these pipes and see if you can identify them. For reference, here […]
What Does This Condition Indicate on a Home?
Why wait until you are at a loss site to test your ability to notice problems with a house’s condition? Review these four photos and identify the condition at issue. […]
What About the Garage?
The home often is not the only building on an insured’s premises. The garage can present its own set of issues. Test your knowledge of these common issues pertaining to […]
Is My Home At Risk of Fire?
Is your home at risk of fire? Is that oil storage tank safe? How about that radiator? See if you can spot the fire hazards in these photographs. For reference, […]
How Well Do You Know Your Siding?
How well do you know your siding? It’s likely not something you think about often, but deficiencies in siding can lead to major water damage. Test your knowledge on siding […]
What’s Different About Older Homes?
Older homes can present their own unique challenges. If you have an insured with an older home, are you aware of all the unique issues it can present? Test your […]
What’s Different About This HVAC System?
HVAC systems are not all the same. Take a look at these components of HVAC systems and see if you are familiar with the ways HVAC systems can vary. For […]
What’s Wrong With These Chimneys?
Chimneys are used to produce a draft that draws out dangerous fumes. However, some chimneys may be poorly designed, leading to issues with this intended function. Can you spot the […]
What’s Wrong With This Electric System?
Faulty electrical wiring can create massive problems for a home. Before you touch that wire, take a look at these photographs and test your ability to spot electric issues. (And […]
What’s Wrong With This HVAC System?
HVAC systems are more than just the air conditioner– the ductwork, the insulation, and the whole system has to work together to successfully regulate a house’s temperature. Can you spot […]
What’s Wrong With This Plumbing System?
If something’s wrong with a plumbing system, it can lead to dangerous sewer gases or water damage. Can you recognize the plumbing hazards in these systems? For reference, here is […]
What’s Wrong With This Structure?
Something is not right with this house. It’s up to you to take a look at these four conditions and answer the question, “What is wrong with this structure?” For […]
When Does a Chimney Need Work?
Some chimneys look decrepit, but they function just fine. Other chimneys may look acceptable, but actually need serious work. See if you can notice the issues in these chimneys. For […]
Why is My Window Leaking?
Even if you close that window, water can still get in. Take this test to see if you can identify the issues that allow water to enter into a home […]
Why Isn’t the Retaining Wall Working?
So the retaining wall failed, and now it’s your job to find out why. Test your skills by taking a look at these retaining walls to identify what went wrong. […]