Contents Claim Handing: Getting It Done!
Deborah’s presentation, “Contents Claim Handling: Getting It Done!”, has been adapted for this podcast. Join Deborah as she shares her enthusiasm about how seamless contents claim handling can be.
Potholes in Cannabis Claims and Underwriting
Injury Biomechanics: How People Get Hurt
This course, “Injury Biomechanics: How People Get Hurt,” is designed to enhance an adjuster’s knowledge and understanding of the mechanical properties of different types of tissues, major joints, and other […]
Medicare Conditional Payments in Auto, Liability, and No-Fault Claims
What is a liability insurer’s reporting obligations under the Medicare Secondary Payer Act? Today we will explore the actions or omissions that could subject liability insurers to responsibility, fines, penalties, […]
Reconciling Differences Between Claims & Restoration
This episode of PLRB on Demand will feature an interview on: “Reconciling Differences between the Claims, Restoration, and the Insured” with Peter J. Crosa of Peter J. Crosa & Co., […]
Minor Auto Accidents: Major Damages
Rebuilding a Zoo: Southern Alberta 2013 Flood
Dianna’s presentation, “Rebuilding a Zoo: Southern Alberta 2013 Flood,” has been adapted for this podcast. Join Dianna as she explores the six C’s of successful claims handling as exemplified by […]
Exploring InsureTech and the Claims Conference with FNO: InsureTech
Today’s episode is a joint venture with FNO: InsureTech and will be posted on both podcasts. In the first half, PLRB’s Assistant Vice President of Educational and Technical Services Mike […]
Diversity in Claims
While diversity is a buzz phrase in many sectors of the business world these days, it is a vital part of the insurance industry, and can make a difference in […]
Industrial Hemp: Underwriting & Coverage Principles
In today’s podcast episode, Becky will distinguish between industrial hemp and marijuana, and trace hemp’s complex history in the United States legal system. We’ll explore the legal status of industrial […]
Two Interesting 2019 Cases with Timely Notice
Today’s episode is a joint venture with Timely Notice and will be posted on both podcasts. In the first half, Jonathan will interview John Hurley of PLRB about his selected […]
Basic Adjusting Tips
Engaging Remote Employees
Many of us have been ordered by our state and local governments to “shelter in place” due to the spread of the novel coronavirus. For many, this means getting used […]
Appraisal: Evolution and Evaluation of the New Normal
Improving the Customer Experience
Today, the customer experience on most apps is instantaneous. You can get food, furniture, rides, and places to stay with just a few taps on your phone. Filing an insurance […]
Subrogation of Catastrophe & Weather-Related Claims
Is subrogation recovery possible after a hurricane, wildfire, or other mass destruction loss? Paul and Kathleen will review the types of claims from catastrophes or weather-driven losses that can result […]
Managing the Stress Associated with the Coronavirus
We find ourselves in a time of unprecedented stress, anxiety, and uncertainty in the presence of the coronavirus crisis. Even before the outbreak of COVID-19, insurance professionals dealt with stress […]
Insurance Implications of the Coronavirus
First we’ll speak with Tim Havlir, Property Coverage Counsel at PLRB. Tim will walk us through his comprehensive article on the property coverage impacts of this recent outbreak. Then we’ll […]
Investigating Fraudulent Roofing Claims
Hospitality in the Storm: Handling a Hotel Water Loss
The “Hospitality in the Storm: Handling a Hotel Water Loss” course teaches insurance professionals how to handle catastrophe losses generally by exploring a claim scenario involving a water loss to […]