What Safeguards Can Protect AI from Bad Faith Claims?
The Future of Insurance Panel 2023
What challenges, pressures, opportunities and ideas will shape where our industry is heading, and what does that mean for the work of Claims professionals tomorrow? Hear three compelling and insightful […]
How Can AI & Empathy Help Manage High Customer Expectations?
How Can You Start Building Digital Literacy?
Can Natural Language Processing (NLP) Save Claims?
Improving Customer Experience by Getting the Adjuster Experience Right
AI Won’t Steal Your Job, But It Will Change It
Water Damage to Art and Heirlooms: Before and After
Precious art and heirlooms have been submerged in water from a storm loss. Are these works lost forever, or can anything be done to conserve them? Check out these examples […]
Understanding a Hoarder to Better Serve Your Clients and Lower Your Costs
This episode of PLRB on Demand will feature Matt Paxton, television host and top hoarding expert. Matt’s presentation, “Understanding a Hoarder to Better Serve Your Clients and Lower Your Costs,” […]
Freeze Claims: Damage Assessment and Claims Handling
We received a request for trainings on freeze claims including investigation of coverage, damage assessment and handling for 1st party homeowners losses. Last time, we spoke with PLRB’s own Tim […]
Dealing with Rising Prices and Supply Chain Issues
Too Much Technology, Too Soon
This episode of PLRB on Demand will feature Jeff Taxier, retired insurance and property restoration expert. Jeff’s presentation, “Too Much Technology, Too Soon,” has been adapted for this podcast. In […]
Smart Home Devices and the First Notice of Loss
When to Replace a Residential Roof, with Guy Roofing
How do you know when the time is right to replace a roof, or simply replace it? Learn more about roofing types and lifecycles in this interactive article. Special thanks […]
Coverage for Freeze Claims and Winter Storms with PLRB’s Tim Havlir
Winter storm losses claims open up a variety of issues for adjusters. Because winter storms often trigger other perils, such as power failure and collapse, causation issues may arise. In […]
Asphalt Shingle Roofs: Top 10 Code Questions
Loss of Balance, Balance of Loss
This episode of PLRB on Demand will feature Peter J. Crosa, founder and CEO of independent adjuster firm Peter J. Crosa & Co. Peter’s presentation, “Loss of Balance, Balance of […]
Preparing for Hurricane Season with Tim Molony
Today’s podcast will explore Tim’s experience with hurricane claims and managing large teams of adjusters. We will look at how modeling, preparation, and appraisals have changed over the years, and […]
How GRIT Can Help Your Claims Career Prosper Webinar
How Behavioral Science is Transforming Digital Claims Solutions, with Sedgwick
Behaviorial science may be the key to understanding an insurance company’s customers and how to communicate with them effectively. Take a deep dive into this topic. Special thanks to Sedgwick […]