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The Mediation for Casualty Adjusters course is designed to familiarize adjusters
and litigators with important aspects of mediation from a mediator’s perspective as
an alternative method of dispute resolution. The module is presented by attorneys
Dennis M. Wade, from the firm Wade Clark Mulcahy, and Dawn R. Siebert, of Travelers
Companies.
There has been a steady increase in the use of mediation as a
means of alternative dispute resolution. Many states are either requiring or
recommending mediation prior to permitting a trial. The Mediation course details
the important aspects of mediation from the mediator’s perspective.
After
completing the course, the attendee will be able to define mediation; outline the
types of mediators; understand the importance of research in choosing a mediator;
define BATNA and WATNA; describe the stages of mediation; explain the importance of
the joint session; discuss techniques that can ensure a successful mediation;
explain the meaning of reactive devaluation; describe the importance of timing and
why the mediator should never cut to the chase; define the importance of anchoring
the opposing side’s expectations; understand the significance of interests versus
positions; explain the role of the attorney in a mediation; describe the value in
creating the illusion of concession; and outline the importance of controlling the
agenda.
The course is designed for practitioners and insurance professionals
working in all areas of casualty insurance.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
|
State:
|
Adjuster General
CE Hours: |
Adjuster Ethics
CE Hours: |
Attorney General
CLE Hours: |
State's Course ID:
|
| NH | 2.0 | 467152 | ||
| TX (classroom equivalent) | 2.0 | 100639 | ||
| NC | 2.0 | C02210 | ||
| FL * ( Provider Number: 364169 ) | 2.0 | 1200491 | ||
| IL | 2.0 | 485539 | ||
| WY | 2.0 | 28035 | ||
| OK | 2.0 | 1023551 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
