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The Mediation for Casualty Adjusters course is designed to familiarize adjusters and litigators with important aspects of mediation from a mediator’s perspective as an alternative method of dispute resolution. The module is presented by attorneys Dennis M. Wade, from the firm Wade Clark Mulcahy, and Dawn R. Siebert, of Travelers Companies.
There has been a steady increase in the use of mediation as a means of alternative dispute resolution. Many states are either requiring or recommending mediation prior to permitting a trial. The Mediation course details the important aspects of mediation from the mediator’s perspective.
After completing the course, the attendee will be able to define mediation; outline the types of mediators; understand the importance of research in choosing a mediator; define BATNA and WATNA; describe the stages of mediation; explain the importance of the joint session; discuss techniques that can ensure a successful mediation; explain the meaning of reactive devaluation; describe the importance of timing and why the mediator should never cut to the chase; define the importance of anchoring the opposing side’s expectations; understand the significance of interests versus positions; explain the role of the attorney in a mediation; describe the value in creating the illusion of concession; and outline the importance of controlling the agenda.
The course is designed for practitioners and insurance professionals working in all areas of casualty insurance.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
State:
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Adjuster General CE Hours:
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Adjuster Ethics CE Hours:
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Attorney General CLE Hours:
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State's Course ID:
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NH | 2.0 | 467152 | ||
TX (classroom equivalent) | 2.0 | 100639 | ||
NC | 2.0 | C02210 | ||
FL * ( Provider Number: 364169 ) | 2.0 | 1200491 | ||
IL | 2.0 | 485539 | ||
WY | 2.0 | 28035 | ||
OK | 2.0 | 1023551 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
Course Content
At 87% you qualify for TX/NH credit or a PLRB/CPCU certificate. For the other states offered, you must complete a final exam. Submit within 5 days to get CE Credit or Certificate of Completion.