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We find ourselves in a time of unprecedented stress, anxiety, and uncertainty in the presence of the coronavirus crisis. Even before the outbreak of COVID-19, insurance professionals dealt with stress and anxiety in the workplace, and now they may be faced with pressing personal matters, changing work environments, new challenges in working remotely with teams, insureds dealing with even more stressors, and unyielding deadlines. Dr. Shelton will provide some valuable advice for claims professionals in this trying time.