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The course “Intentional Versus Negligent Conduct for Casualty Adjusters” is designed to enhance the student’s knowledge, understanding, and professional competence in the legal and claims handling aspects of situations that involve difficult questions concerning whether an insured’s conduct should be considered intentional or negligent. The module is presented by Rina Carmel, an attorney with the law firm of Carlson, Calladine & Peterson in Los Angeles.

The presenter begins by explaining the importance of examining the particular facts for each individual case presented and offers examples in self-defense cases. Next, the presenter covers the insurer’s duty to investigate when there is a question of intentional versus negligent conduct. The presenter then lists and explains the four standards of intent which are used by the various jurisdictions in determining intentional conduct. The presenter further discusses policy language and common exclusions relevant to this topic. Finally, the presenter goes into additional detail in two areas where questions of intentional versus negligent conduct often arise, those being assault and battery as well as self- defense.

After completing the course, the viewer should be able to recognize choice of law issues and make the appropriate determination; properly investigate a loss which involves a question of intentional versus negligent conduct; analyze the plaintiff’s complaint as well as the allegations and determine whether there is a duty to defend; list the four most common standards of intent used by the various jurisdictions; define inferred intent and apply it to factual scenarios; recognize the policy language and specific exclusions for intentional conduct; apply the standards to assault and battery cases; and apply the standards to self-defense cases.

The course is designed for practitioners and insurance professionals working in the area of third-party casualty insurance coverage and litigation.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
NH 2.0 478374
TX (classroom equivalent) 2.0 96966
NC 2.0 202469
FL * ( Provider Number: 364169 ) 0.0 999999
IL 2.0 485533
WY 2.0 36532
OK 2.0 1026255

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Lesson Content

1) Introduction and topic outline
a) Insurer’s duty to investigate
b) Policy language
c) Exclusions
d) Assault and Battery
e) Self-Defense
2) Choice of law
a) States vary widely in their application of the law in the area
b) Example: UIM in CA versus OR
3) Importance of the facts
a) Prior relationship between the parties
b) Exact events on date at issue
c) Differences in height and weight
d) Age difference
e) Familiarity with action
4) Recap

Lesson Content

1) Elements of the underlying tort
a) The insurer is permitted to look at the elements of the tort
b) Example: Oregon, two types of conversion
i) Ordinary conversion
ii) Negligent conversion
2) Alleged facts versus legal labels
a) Majority: look to facts, not legal labels
b) Minority 1: third-party claimant’s characterization determines coverage
c) Minority 2: insured’s characterization determines coverage
3) Case example – copyright infringement
a) Copyright infringement is an intentional tort
b) Some states allow the selection of independent counsel in some situations
4) Recap

Lesson Content

1) Four standards of intent
a) Subjective intent of the insured
i) Majority rule
ii) Test is whether there was an accident from the viewpoint of the insured
b) Objective intent of “reasonable” insured
i) Often make it more difficult for an insured to prove the conduct was accidental
ii) Test is whether a “reasonable insured” would have expected or intended injury to result
c) Standpoint of the victim
i) Fallen out of favor and rarely used
d) Nature of the act
i) Intent of the insured is irrelevant. All that matters is the nature of the act itself
2) Inferred intent
a) Child molestation
b) Sex torts against adults
c) Arson
d) Murder
3) New standard of intent in Ohio
a) Case sample
b) Nature of the act
4) Recap

Lesson Content

1) Definition of “occurrence” in the policy
2) Exclusions – policy approaches
a) Subjective standard
b) Objective standard
c) Nature of the act
d) Intentional acts or omissions
e) Causation
3) Levels of conduct
a) Negligence
b) Recklessness
c) Intentional or expected
4) Examples – applications in specific states
a) West Virginia
b) Connecticut
c) Georgia
d) California
5) Recap

Lesson Content

1) States’ approaches
     a) Always intentional
     b) Depends on facts
     c) Always accidental
2) Case example number 1
     a) American Family v. Johnson
     b) Facts
     c) Holding: Policy exclusion barred coverage
3) Case example number 2
     a) American Best Food v. Alea
     b) Facts
     c) Holding: Exclusion did not apply
4) Recap

Lesson Content

1) Self-defense definition
     a) Always intentional
     b) Depends on facts
     c) Always accidental
2) Policy language issues with self-defense
3) Specific development in California
4) Case studies
     a) Automobile v. Cook
     b) Copp v. Nationwide
     c) Penn Starr v. Griffey
5) Recap

Submit within 5 days to get CE Credit or Certificate of Completion.