If pop-ups are blocked for the website, please allow them in your browser and restart the course. Continue the course from the new tab, and do not close this tab until you have completed the course.
The course “HVAC Systems and Loss Evaluation” is designed to enhance the student’s knowledge, understanding, and professional competence in the handling and loss evaluation of claims involving damages to different types of HVAC systems. The module is presented by Ralph J. Ricci, a Commercial Claim Consultant with the commercial HVAC, well pump and commercial electronics consulting company, Commercial Insurance Services, and E. Richard (“Gene”) Simon, Property Claim Manager for Church Mutual Insurance Company.
The presenters begin by providing a historical overview of the development of air conditioning systems. Next, the presenters discuss the two main laws of thermodynamics and how those laws apply to air conditioning. The presenters then explain how air conditioning systems operate, including the three main components of an air conditioning system, the cyclical process involved in producing air conditioning and how some HVAC systems use refrigerants to produce cooled air. The presenters also review the different types of HVAC systems, such as conventional split system air conditioners, mini split systems, heat pumps, roof top units and chillers, and the typical installation process for split systems. Finally, the presenters discuss specific claims handling and loss evaluation issues involving hail damage, theft and vandalism damage and lightning and power surge damages to HVAC systems.
After completing the course, the viewer should be able to describe the two laws of thermodynamics and how those laws apply to air conditioning; list the common types of residential and light industrial HVAC systems; identify the main three components of a HVAC system and explain the functions of each component; explain what a thermostat does; define what tonnage means in HVAC applications; list the typical seven step process involved in the installation of a split system; explain how hail can damage a condenser unit and describe possible repair and replacement options; describe why thieves are stealing copper from HVAC units and what components are normally stolen; list the two types of refrigerants commonly used in HVAC systems; identify the four types of lightning strikes and distinguish between damage caused by each type of strike; explain what a blackout is and how it can impact the operation of an HVAC system; list the four common causes of compressor failure in an HVAC system; and, discuss what HVAC technicians are trained or not trained in and how that can impact a loss evaluation.
The course is designed for insurance professionals and vendors working in the area of property coverage and litigation.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
State:
|
Adjuster General CE Hours:
|
Adjuster Ethics CE Hours:
|
Attorney General CLE Hours:
|
State's Course ID:
|
NH | 2.0 | 482645 | ||
TX (classroom equivalent) | 2.0 | 100553 | ||
NC | 2.0 | 204010 | ||
FL * ( Provider Number: 364169 ) | 2.0 - Adjuster Optional | 1198949 | ||
IL | 2.0 | 489952 | ||
WY | 2.0 | 28034 | ||
OK | 2.0 | 1028733 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
Course Content
At 87% you qualify for TX/NH credit or a PLRB/CPCU certificate. For the other states offered, you must complete a final exam. Submit within 5 days to get CE Credit or Certificate of Completion.