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The course “HVAC Systems and Loss Evaluation” is designed to enhance the
student’s knowledge, understanding, and professional competence in the handling
and loss evaluation of claims involving damages to different types of HVAC
systems. The module is presented by Ralph J. Ricci, a Commercial Claim Consultant
with the commercial HVAC, well pump and commercial electronics consulting
company, Commercial Insurance Services, and E. Richard (“Gene”) Simon, Property
Claim Manager for Church Mutual Insurance Company.
The presenters begin by
providing a historical overview of the development of air conditioning systems.
Next, the presenters discuss the two main laws of thermodynamics and how those
laws apply to air conditioning. The presenters then explain how air conditioning
systems operate, including the three main components of an air conditioning
system, the cyclical process involved in producing air conditioning and how some
HVAC systems use refrigerants to produce cooled air. The presenters also review
the different types of HVAC systems, such as conventional split system air
conditioners, mini split systems, heat pumps, roof top units and chillers, and
the typical installation process for split systems. Finally, the presenters
discuss specific claims handling and loss evaluation issues involving hail
damage, theft and vandalism damage and lightning and power surge damages to HVAC
systems.
After completing the course, the viewer should be able to
describe the two laws of thermodynamics and how those laws apply to air
conditioning; list the common types of residential and light industrial HVAC
systems; identify the main three components of a HVAC system and explain the
functions of each component; explain what a thermostat does; define what tonnage
means in HVAC applications; list the typical seven step process involved in the
installation of a split system; explain how hail can damage a condenser unit and
describe possible repair and replacement options; describe why thieves are
stealing copper from HVAC units and what components are normally stolen; list the
two types of refrigerants commonly used in HVAC systems; identify the four types
of lightning strikes and distinguish between damage caused by each type of
strike; explain what a blackout is and how it can impact the operation of an HVAC
system; list the four common causes of compressor failure in an HVAC system; and,
discuss what HVAC technicians are trained or not trained in and how that can
impact a loss evaluation.
The course is designed for insurance
professionals and vendors working in the area of property coverage and
litigation.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
State:
|
Adjuster General
CE Hours: |
Adjuster Ethics
CE Hours: |
Attorney General
CLE Hours: |
State's Course ID:
|
NH | 2.0 | 482645 | ||
TX (classroom equivalent) | 2.0 | 100553 | ||
NC | 2.0 | 204010 | ||
FL * ( Provider Number: 364169 ) | 2.0 - Adjuster Optional | 1198949 | ||
IL | 2.0 | 489952 | ||
WY | 2.0 | 28034 | ||
OK | 2.0 | 1028733 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.