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The course, “Ethics for the Street Level Adjuster,” is designed to familiarize adjusters and litigators with different approaches to ethical dilemmas presented in the business world. The module is presented by Donna Popow, Ethics Counsel for CPCU, and Dave Thomas, Marketing Director for the CPCU.
In this two-hour course, the instructors describe the Kidder approach to ethical decision making. Under this approach, they explain a distinction between moral dilemmas and ethical dilemmas. They explore a distinction in deciding between right versus wrong compared to deciding between two competing good options, described as right versus right. They apply these concepts to unethical business practices that have made the headlines. Finally, they explore these concepts using three hypothetical scenarios in a workshop setting.
After completing the course, the attendee will be able to describe Kidder approach to ethical decision making and analyze conflicts in ethical options using (1) a people-based approach, (2) a situation- based approach, and (3) a rules-based approach.
The course is designed for practitioners and insurance professionals working in the area of coverage analysis and litigation. Professionals in both the property and casualty coverage arenas will find this module beneficial.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
State:
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Adjuster General CE Hours:
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Adjuster Ethics CE Hours:
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Attorney General CLE Hours:
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State's Course ID:
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NH | 2.0 Ethics | 485561 | ||
TX (classroom equivalent) | 2.0 Ethics | 101815 | ||
NC | 2.0 Ethics | C95828 | ||
FL * ( Provider Number: 364169 ) | 2.0 Ethics (Not Approved for 5-Hour requirement) | 1201999 | ||
IL | 0.0 | 999999 | ||
WY | 2.0 Ethics | 35294 | ||
OK | 2.0 Ethics | 1024206 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
Course Content
At 87% you qualify for TX/NH credit or a PLRB/CPCU certificate. For the other states offered, you must complete a final exam. Submit within 5 days to get CE Credit or Certificate of Completion.