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Drying 101: Water Remediation

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The course “Drying 101: Water Remediation” is designed to enhance an adjuster’s knowledge, understanding, and professional competence in the handling and auditing of water damage claims involving residential and light commercial buildings. The module is presented by Dan Connell, National Building Consultant for PT&C|LWG Forensic Consulting Services, and Rhonda Cole, a general adjuster handling large property claims for CNA Insurance Company.

The presenters begin by explaining the importance of moisture control and outlining the two main objectives of drying a water damaged building. Next, the presenters discuss the five principles of drying and identify the common equipment used during the extraction, evaporation, dehumidification and inspection processes of a typical water damage claim. The presenters then discuss the classes and categories of water losses and provide examples differentiating between the classes of water. In the next section, the presenters propose some considerations for repairing a water damage building, such as having a pre-determined plan and establishing a budget, and explain how drying goals are set. The different methods of drying and the steps an adjuster can take to audit the equipment used during the water remediation process are discussed in section 4. Finally, in the last two sections, the presenter walks the viewers through the steps for auditing the equipment used in two water damage claim examples.

After completing the course, the viewer should be able to…

identify the two main objectives of drying a water damaged building; explain the five principles of drying; list the common types of equipment used during the extraction, evaporation, dehumidification and inspection processes; describe the different classes and categories of water losses; discuss considerations for effectively and efficiently drying a water damaged building such as using a daily drying log, having a pre-determined plan and establishing a budget; explain how drying goals are set; audit the number of air movers and dehumidifiers used to dry a water damaged building using the steps presented in this course; outline the different methods of drying; specify the balanced drying characteristics and the role they play in drying a water damaged building.

The course is designed for insurance professionals and vendors working in the area of property adjustment.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
NH 2.0 482675
TX (classroom equivalent) 2.0 138184
NC 2.0 205106
FL * ( Provider Number: 364169 ) 2.0 Adjuster Optionals 1191356
IL 2.0 585454
WY 2.0 26515
OK 2.0 1025087

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Principles of Drying and Equipment Used
Expand
Lesson Content

1) Introduction and topics covered
2) Importance of Moisture Control
3) Five Principles of Drying
4) Extraction Tools
5) Evaporation Tools
6) Dehumidification Equipment
7) Inspection Equipment
8) Recap

Categories and Classes of Water
Expand
Lesson Content

1) The Categories of Water Losses and Special Situations
involving Hazardous Materials
2) The Classes of Water Losses
3) Differentiating between the Categories and Classes of Water
Losses- Examples
4) Recap

Making a Plan and Setting Drying Goals
Expand
Lesson Content

1) Using a Daily Drying Log
2) Establishing a Budget
3) Having a Predetermined Plan
4) Obtaining a Loss Description
5) Identifying The Source of the Water Intrusion and Moisture
6) Setting Drying Goals
7) Recap

Drying Basics: Repairing the Damage
Expand
Lesson Content

1) Using a Diagram to Determine the Degree Of Damages
2) Methods of Drying
3) Using a Psychrometric Chart
4) Balanced Drying Characteristics and the Relationship Between Humidity, Airflow And Temperature
5) Auditing a bill
a) Determining the class of water
b) Determining the cubic footage of the affected area
c) Determining the AHAM rating of the dehumidification equipment
d) Determining the number of DEHUs and air movers required
6) Recap

Calculating the Equipment needed for a Small Commercial Water Loss – One Room
Expand
Lesson Content

1) Facts
2) Class of Water and other Drying Considerations
3) Determining the number of DEHUs required
4) Determining the number of air movers required
5) Recap

Calculating the Equipment needed for a Large Commercial Water Loss – Multiple Rooms
Expand
Lesson Content

1) Facts
2) Class of Water and other Drying Considerations
3) Determining the Number of DEHUs required
4) Determining the number of air movers required
5) Closing remarks
6) Recap

Get CE Credit or Certificate of Completion.

Submit within 5 days to get CE Credit or Certificate of Completion.

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