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The course “Drying 101: Water Remediation” is designed to enhance an adjuster’s knowledge, understanding, and professional competence in the handling and auditing of water damage claims involving residential and light commercial buildings. The module is presented by Dan Connell, National Building Consultant for PT&C|LWG Forensic Consulting Services, and Rhonda Cole, a general adjuster handling large property claims for CNA Insurance Company.
The presenters begin by explaining the importance of moisture control and outlining the two main objectives of drying a water damaged building. Next, the presenters discuss the five principles of drying and identify the common equipment used during the extraction, evaporation, dehumidification and inspection processes of a typical water damage claim. The presenters then discuss the classes and categories of water losses and provide examples differentiating between the classes of water. In the next section, the presenters propose some considerations for repairing a water damage building, such as having a pre-determined plan and establishing a budget, and explain how drying goals are set. The different methods of drying and the steps an adjuster can take to audit the equipment used during the water remediation process are discussed in section 4. Finally, in the last two sections, the presenter walks the viewers through the steps for auditing the equipment used in two water damage claim examples.
After completing the course, the viewer should be able to…
identify the two main objectives of drying a water damaged building; explain the five principles of drying; list the common types of equipment used during the extraction, evaporation, dehumidification and inspection processes; describe the different classes and categories of water losses; discuss considerations for effectively and efficiently drying a water damaged building such as using a daily drying log, having a pre-determined plan and establishing a budget; explain how drying goals are set; audit the number of air movers and dehumidifiers used to dry a water damaged building using the steps presented in this course; outline the different methods of drying; specify the balanced drying characteristics and the role they play in drying a water damaged building.
The course is designed for insurance professionals and vendors working in the area of property adjustment.
What CE Credit is available?
Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.
State:
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Adjuster General CE Hours:
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Adjuster Ethics CE Hours:
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Attorney General CLE Hours:
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State's Course ID:
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NH | 2.0 | 482675 | ||
TX (classroom equivalent) | 2.0 | 138184 | ||
NC | 2.0 | 205106 | ||
FL * ( Provider Number: 364169 ) | 2.0 Adjuster Optionals | 1191356 | ||
IL | 2.0 | 585454 | ||
WY | 2.0 | 26515 | ||
OK | 2.0 | 1025087 |
* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.
Course Content
At 87% you qualify for TX/NH credit or a PLRB/CPCU certificate. For the other states offered, you must complete a final exam. Submit within 5 days to get CE Credit or Certificate of Completion.