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Bryan’s webinar, “Concurrent Investigations – Avoiding Pitfalls & Bad Faith,” has been adapted for this podcast. It is universally recognized that an insurer has a duty to fully investigate the facts surrounding a claim made against its insured, and then to make a decision whether or not to pay the claim, and if so, how much to pay. But what happens when a claim involves BOTH liability/damage issues AND coverage issues? The insurer’s duty to investigate still applies, yet this