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The “Business Interruption: Introduction to Business Income and Extra Expense Losses” course teaches insurance professionals about the basics concepts surrounding handling a business income claim, including understanding the key terms related to Business Income and calculating a business income loss. The module is presented by Lourdes Reyes, Executive General Adjuster at Allianz Global & Specialty, and Katharyn Thompson, Partner at RGL Forensics.

The module begins with a summary of the history of time element coverage and explores the elements of a covered business income loss and some key policy terms. The presenters discuss complex issues such as the ordinary payroll limitation and fixed vs. variable expenses. The presenters provide actionable tips such as what duties the insured has, and what questions to ask throughout the process. The module goes into specific detail about the types of business income formulas, how they are related to one another, and where to obtain the necessary information. The module explores several hypothetical scenarios to walk through business income losses and calculations.

After completing the course, the attendee will be able to understand the purpose of business income and extra expense coverage, understand the policy language and identify how coverage applies, describe additional provisions pertaining to policy periods and potential duplication with other coverages, identify and utilize the formulas used for calculating a business income loss and extra expenses, apply either a Top-Down or Bottom-Up approach, and apply these formulas even in the case of partial shutdowns, understand the important considerations necessary to make reasonable projections, be aware of factors such as seasonality, industry data, and Best Year Syndrome which may impact projections, and watch out for timing issues which may otherwise lead to errors in calculating a business income loss. The course is designed for insurance professionals working in the area of property adjusting.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
NH 2.0 482383
TX (classroom equivalent) 2.0 109802
NC 2.0 207656
FL * ( Provider Number: 364169 ) 2.0 - Optional 1182362
IL 2.0 473546
WY 2.0 28342
OK 2.0 6000013464

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Lesson Content
  1. Introduction
  2. Roadmap
  3. History of Business Income Coverage
  4. Purpose of Business Income Coverage
  5. Four Basic Elements
  6. Suspension
  7. Operations
  8. Period of Restoration
  9. Actual Loss Sustained
  10. Loss of Customer for Life
  11. Ordinary Payroll
  12. Insured’s Duties
    1. Basic Duties
    2. Access to Information
  13. Advancing Payment
  14. Takeaways
  15. Recap
Lesson Content
  1. Learning Objective
  2. Key Formulas
    1. Gross Earnings
    2. Business Income
    3. Gross Profits
  3. History of Formulas
  4. Bottom Up
  5. Top Down
  6. Formulas Provide Same Result
  7. Example
    1. Statement
    2. Projections
    3. Formulas
  8. Partial Operation
    1. Partial Operation Defined
    2. Example
    3. Calculating Loss
    4. Gross Earnings
  9. Takeaways
  10. Recap
Lesson Content
  1. Learning Objective
  2. Approaches
  3. Factors to Consider
    1. Seasonality
    2. Industry Data
    3. Other Locations
    4. Best Year Syndrome
    5. Length of POR
  4. Actual Loss Sustained
    1. Definition
    2. Airline Example
    3. Finished Goods Exclusion
  5. Extended Period of Indemnity
  6. Graph
    1. Dip in Sales
    2. Projected Sales
    3. Makeup Sales
    4. Yearly Sales
    5. Multiple Years’ Sales
    6. Comparison of Years
  7. Considerations
    1. Significant Changes
    2. Regulations
    3. Economy
  8. Takeaways
  9. Recap
Lesson Content
  1. Learning Objective
  2. Sources of Information
  3. Sources: Profit & Loss Statement
  4. Cash vs. Accrual Basis
  5. Expenses
    1. Non-Continuing Expenses
    2. Continuing Expenses
    3. Hybrid Expenses
    4. Adjusting Expenses
  6. Timing Issues
    1. Cutoff Issues
    2. Delayed Issues
    3. Recurring Issues
    4. Depreciation Issues
  7. Duplication of Expenses
  8. Payroll Coverage
  9. Ordinary Payroll
  10. Rent
  11. Takeaways
  12. Recap
Lesson Content
  1. Learning Objective
  2. Policy Limit
  3. Coverage Period
    1. Definition
    2. Calendar Days
  4. Civil Authority
  5. Extended Period of Indemnity
  6. Delays
    1. Code Upgrades
    2. Elective Upgrades
    3. Contractor Delays
    4. Indecisive Delays
    5. Delay Example
      1. Facts
      2. Insured’s Proposal
      3. Fallacy
    6. Strikers
    7. Cancellation of Contracts
  7. Coinsurance
  8. Monthly Limit of Indemnity
  9. Takeaways
  10. Recap
Lesson Content
  1. Learning Objective
  2. Types of Extra Expense
  3. “Necessary”
    1. Definition
    2. Temporary Location 1
    3. Overtime
    4. Advertising
    5. Party
    6. Temporary Location 2
    7. University Bookstore
  4. Incremental Cost
  5. Duplication
    1. Temporary Equipment
    2. Cleanup Labor
    3. Rent
  6. Normal Fluctuations
  7. Communication
    1. Communicating with Insured
    2. Initial Discussion
    3. Access to Information
  8. Documentation
    1. Types of Documents
    2. List of Extra Expenses
    3. Sales Projections
    4. Makeup Sales
  9. Operating at a Loss
  10. Duplication
  11. Unique Businesses
  12. Stressful Period
  13. Takeaways
  14. Recap

Submit within 5 days to get CE Credit or Certificate of Completion.