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The “Business Interruption: Fundamentals of Extra Expense” course teaches
insurance professionals about the basic concepts surrounding Extra Expense
coverage, including the types of Extra Expense and the methods for calculating
appropriate Extra Expenses. The module is presented by Jack Conard, CPCU,
Property Claims Manager at State Auto Insurance Company, and Randall Wilson,
CPA/CFF/ABV, CFE, DABFA, CR.FA, FACFEI, Partner at RGL Forensics.

The
module begins with a general overview of the objectives and definition of Extra
Expense, then walks through an example of a calculation of Extra Expenses in a
hypothetical claim. The presenters instruct the viewer on what documents are
required, how to handle variable or fixed expenses, and how to handle seasonal
trends. The course then explores how to determine if coverage applies, before
discussing three major types of Extra Expense. The remainder of the course puts
theory into action via many real-world examples, so that viewers can understand
how Extra Expense is best calculated and how to handle a number of common
pitfalls.

After completing the course, the attendee will be able to
understand the purpose and definition of Extra Expense coverage; calculate Extra
Expense costs based on projections of normal expenses; handle disputes over
potentially controversial insured requests for coverage, such as grand reopening
parties and multiple temporary locations; gather required documents and obtain
necessary information even when records have been destroyed; discern when an
expense should be considered “variable” or “fixed” and understand how to project
those expenses differently; deal with records that may have been recorded on a
“cash basis” and/or an “accrual basis”; identify seasonal trends in prior sales
data and project lost sales accurately; make a determination as to when coverage
begins and ends; and work with an insured to find creative solutions to get their
business back up and running quickly after a loss. The course is designed for
insurance professionals working in the area of property adjusting.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General
CE Hours:
Adjuster Ethics
CE Hours:
Attorney General
CLE Hours:
State's Course ID:
NH 2.0 482715
TX (classroom equivalent) 2.0 110478
NC 2.0 208013
FL * ( Provider Number: 364169 ) 2.0 Adjuster Optional 1205533
IL 2.0 48245
WY 2.0 28576
OK 2.0 6000015847

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Lesson Content
  1. Introduction
  2. Roadmap
  3. Defining Extra Expense
  4. Temporary Rent Example
  5. Extra Expense as a Catch-All
  6. Retail Store Example
    1. Examples of Extra Expenses
    2. Introducing Chart
    3. Payroll
    4. Rent
    5. Utilities
    6. Moving and Set Up
    7. Actual Expenses
  7. Defining Suspension
  8. Multiple Temporary Locations
  9. Grand Reopening Party
Lesson Content
  1. Introduction
  2. Documentation
    1. Reconstructing Documents
    2. Requesting Documents
  3. Normal Operating Expenses
  4. Sample Profit & Loss Statement
    1. Variation of Operating Expense
    2. Operating Expenses in Chart
  5. Projecting Normal Expenses
  6. Overtime Wages
    1. Measuring Overtime Wages
  7. Cash vs. Accrual Basis
  8. Seasonality
  9. Manipulated Documents
  10. Variation of Documents
  11. Communicating with Insured
Lesson Content
  1. Introduction
  2. Ensuring Coverage
  3. Definition of Period of Restoration
    1. Policy Language
    2. Waiting Period
    3. “Should Be Repaired”
    4. Ordinance or Law
  4. Ramping Up Costs
  5. Last Screw Turned
  6. Incurring High Costs
  7. Physical Damage
  8. Policy Limits
    1. Factors That Won’t Increase Limits
  9. Extended Business Income
  10. Conclusion
Lesson Content
  1. Introduction
  2. First Category
  3. Second Category
  4. Third Category
    1. Manufacturing Example
  5. First Category Example
  6. Second Category Example
  7. Third Category Example
    1. Avoiding Surprise
  8. Resumption of Operations
  9. Salvage Value
  10. Second Location
  11. Other Insurance
  12. Conclusion
Lesson Content
  1. Introduction
  2. Cabinet Maker Facts
  3. Managing Multiple Issues
  4. Dealing With Orders
  5. Overtime
    1. Damaged Vehicle
    2. Calculating Overtime
  6. Incorrect Categories
  7. Minimized Sales
  8. Expeditious Freight
  9. Projecting Income Loss
    1. Making Assumptions
  10. Recap of Cabinet Maker Example
  11. Reuse of Property
  12. Partial Operation
  13. Conclusion
Lesson Content
  1. Introduction
  2. Candle Example
    1. Selling to Competitors
  3. Temporary Location Example
    1. Handling Rent Abatement
  4. Art Supply Example
  5. Managing the Claim
  6. Public Relations Firm Example
    1. Exorbitant Expenses
    2. Within Period of Restoration
  7. Multiple Temporary Locations Example
    1. Communication Through Process
    2. Using Leverage
  8. Renting from Insured
    1. Status Before Loss
    2. New Permanent Location
  9. Replacing Equipment
    1. Upgrades
    2. Expedited Parts
  10. Condemned By City
    1. Communication Process
    2. Mitigation of Loss
  11. Conclusion