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Carpet Basics: Repair or Replace

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This course “Carpet Basics: Repair or Replace” is designed to enhance an adjuster’s knowledge and understanding of the repair or replacement of carpet in residential and commercial property losses. Carpeting is one of the most common types of flooring and is frequently included in property loss adjustments. The module is presented by Certified Carpet inspector, Timothy Nenoff, General Manager at Performer’s Flooring America, a flooring retail and installation business located in Bloomingdale, Illinois.

This course begins with an overview of the construction of broadloom or rolled carpet, including the different types of carpet styles, fibers and backing materials, as well as other factors that may impact the performance and value of broadloom carpet. The course contains numerous pictures to illustrate these concepts. The presenter then discusses the importance of carpet cushion, the four main types of carpet cushions and how broadloom carpet and cushion are commonly installed on flat surfaces and stairs. Next, the presenter provides pointers for inspecting carpet damaged by smoke and water and examines general installation costs. Having reviewed the basics of carpet construction and installation, the presenter explains how adjusters can determine if damaged carpet needs to be repaired or replaced. In the final two sections, the presenter discusses how to calculate the quantity of broadloom carpet needed and the construction and installation of modular carpet tiles, which are commonly found in commercial properties.

After completing the course, the viewer should be able to …

List the different styles of broadloom carpets, types of backing materials, fibers used to construct carpet and other factors that may impact carpet performance and value; explain the importance of carpet cushion and identify the four main types of cushion; identify the information and documentation needed during the inspection of a carpeting loss to assist with adjusting the loss; analyze a carpet loss to determine if repair or replacement is needed; describe different installation methods for broadloom and modular carpet; demonstrate how to manually calculate the quantity of broadloom carpet needed for different room layouts and stairs; define what the waste factor is and its impact on determining the amount of carpet needed for replacement; distinguish between modular and broadloom carpet and describe some of the criteria used to repair or replace modular carpet.

The course is designed for insurance professionals working in the area of property insurance adjustment.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
NH 2.0 484129
TX (classroom equivalent) 1.0 114277
NC 2.0 209635
FL * ( Provider Number: 364169 ) 1.0 Optional 1186105
IL 2.0 524122
WY 2.0 29638
OK 2.0 6000038691

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Carpet Construction
Expand
Lesson Content

1) Introduction and roadmap
2) Tufted and woven carpet construction
3) Carpet styles
4) Synthetic and natural fiber options
5) Different types of backings
6) Dyeing methods
7) Additional factors that may impact carpet performance
and value
8) Recap

Carpet Cushion and Installation Methods
Expand
Lesson Content

1) Characteristics of carpet cushion
2) 4 main types of carpet cushion
3) Moisture blockers and two other important terms to know

4) Carpet installation methods for flat surfaces
5) Specialty installations such as stairs and other issues

6) Recap

Inspections and Installation Costs
Expand
Lesson Content

1) General inspection steps and issues
2) Smoke damaged carpet
3) Water damaged carpet
4) Other inspection tips
5) General installation costs
6) Recap

Repairing or Replacing Damaged Carpet
Expand
Lesson Content

1) Repairing and resetting water damaged carpet
2) Other considerations when evaluating damaged carpet
3) Replacing water damaged carpet
4) Evaluating the carpet cushion
5) Recap

Calculating the Quantity of Broadloom Carpet Needed
Expand
Lesson Content

1) Waste factor
2) Calculations using a simulated roll of carpet
a) Illustration 1 – two small rooms
b) Illustration 2 – one large room
c) Illustration 3 – one large room with patterned carpet

d) Illustration 4 – set of stairs
e) Illustration 5 – set of wider stairs
f) Illustration 6 – multiple rooms and a set of stairs

g) Illustration 7 – multiple rooms and a set of stairs
with carpet with a definite lineal direction
3) Recap

Modular Carpet
Expand
Lesson Content

1) Construction of modular carpet tiles
2) Installation and patterns
3) Repairing or replacing damaged modular carpet tiles
4) Calculating the quantity of modular carpet tiles needed

5) Closing remarks
6) Recap

Get CE Credit or Certificate of Completion.

Submit within 5 days to get CE Credit or Certificate of Completion.

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