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Equipment Restoration

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The course “Equipment Restoration” is designed to enhance an adjuster’s knowledge and understanding of the restoration of electro-mechanical equipment contaminated by water or smoke. The module is presented by Frank Seter, BSEE, IAAI-CFI, CFEI, CVFI, President of Zodiac Equipment Restoration, Inc.

This course begins with a discussion of what types of equipment are candidates for restoration and why. The presenter then describes eight types of equipment that can be restored after water or smoke contamination, including computers, phone systems, office equipment, restaurant equipment and industrial equipment. Next, he reviews several temporary and emergency responses used to mitigate contamination to equipment and machinery following a smoke or water loss. The presenter also explains the different permanent restoration methods used to restore contaminated equipment and machinery. He emphasizes the importance of communication, safety and prioritizing the items to be restored and discusses common onsite and offsite restoration issues. In the last two sections, the course demonstrates how large restoration projects can be effectively resolved using the information and methods discussed in this module.

After completing the course, the viewer should be able to …

identify different types of electro-mechanical equipment that can be restored after water or smoke exposure; provide examples of various temporary or emergency responses used to mitigate damage to equipment and machinery caused by water and smoke contamination; describe the four main permanent restoration methods; distinguish between calibration and certification of equipment and machinery; detail a plan for resolving warranty related issues; determine when consultation with the original equipment manufacturer is needed; address common restoration issues including the lack of communication and prioritization of work; explain frequent issues related to onsite and offsite restoration; outline the process for handling a large restoration project involving contaminated office equipment; and, identify issues that arise when food service equipment is being restored.

The course is designed for insurance professionals and vendors working in the area of property adjustment.

What CE Credit is available?

Note: To qualify for credit, you must submit completion (including a passed final exam if required) within five days of completing the last quiz. No partial credits will be awarded.

State:
Adjuster General CE Hours:
Adjuster Ethics CE Hours:
Attorney General CLE Hours:
State's Course ID:
FL * ( Provider Number: NA ) 2.0 - Adjuster Optional 1197155
NH 2.0 482057
NC 2.0 207251
OK 2.0 1028592
TX (classroom equivalent) 1.0 General 108805
WY 2.0 28066
IL 2.0 546255

* This course has been approved by the Florida Department of Financial Services for insurance continuing education credit.

Course Content

Partial List of Electro-Mechanical Equipment That Can Be Restored After Water or Smoke Exposure
Expand
Lesson Content

1) Introduction and outline of course
2) What kind of equipment is a candidate for restoration and
why
3) Computers
4) Audio visual systems
5) Phone systems
6) Office Equipment
7) School Equipment
8) Security, fire suppression & building automation systems
9) Restaurant equipment
10) Industrial equipment
11) Additional equipment that may be restored
12) Summary of key points
13) Recap

Types of Temporary/Emergency Responses
Expand
Lesson Content

1) Importance of mitigating damages
2) Safety
3) Water Extraction
4) Dehumidification
5) Electrostatic Fogging
6) Pickling
7) Wipe sampling
8) Air movement
9) Heating & cooling
10) Cover & protect
11) Relocating the equipment
12) Example of an emergency response
13) Recap

Permanent Restoration Methods
Expand
Lesson Content

1) Review and Introduction
2) HEPA vacuum
3) Full wet
4) Modified dry
5) Hand detailing
6) Chemical Compatibility
7) OEMs (Original Equipment Manufacturers)
8) Calibration and Certification
9) Warranty issues
10) Photo documentation
11) Start up
12) Recap

Common Restoration Issues
Expand
Lesson Content

1) Communication
2) Prioritizing items
3) Onsite restoration
4) Locking out, Tagging out
5) Ethics regarding safety
6) Offsite restoration
7) Recap

Case Study #1 – Office Electronics Exposed to Soot
Expand
Lesson Content

1) Factual background
2) Electronics restoration issues
3) Permanent restoration methods used
4) Elevator Controls
5) Adjuster considerations
6) Key points to remember
7) Recap

Case Study #2 – Food Manufacturing Equipment Exposed to Soot and Water
Expand
Lesson Content

1) Factual background
2) Issues that arise when food service equipment is restored
3) Overview of contamination
4) Restoring the equipment
5) Working with the local health department
6) Things to remember and closing remarks
7) Recap

Get CE Credit or Certificate of Completion.

Submit within 5 days to get CE Credit or Certificate of Completion.

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