Home Privacy Policy
Privacy Policy
PLRB has a firm commitment to and takes the privacy of our members and partners seriously. We have outlined our privacy policy below around ways you may interact with us, share how we may acquire your information, use it and allow you to edit or remove it.
PLRB’s privacy statement may change at any time; any changes will be posted here. Should you have additional questions, comments, or concerns please contact us.
How PLRB Acquires Your Information
Information about You
PLRB collects your name, contact details, and professionals credentials for purposes of providing association services. PLRB also uses this information to provide you paper and electronic communications with industry news, weather and catastrophe news, educational content, and information on upcoming meetings, conferences, distance learning courses, and webinars. PLRB likewise collects information from speakers and presenters along with CVs and presentation materials. PLRB asks participants to volunteer emergency contact information. If a attendee is bringing a spouse or similar guest to functions, PLRB asks for the name. PLRB captures audio-video and photographs of its events.
Credit card details are not saved by PLRB and are processed by a reputable credit card service though secure channels. Billing paperwork is kept seven years.
E-mail, Postal Mail, Phone Contact, and Use of Contact Information
If you supply PLRB with your e-mail address, you may receive various e-mail newsletters and publications published by or on behalf of PLRB. Similarly, if you supply PLRB with your postal address, you may receive occasional mailings from PLRB with information on products and services or upcoming events. If you supply us with your telephone number, you may receive telephone contact from us with information regarding services or upcoming events.
PLRB will not sell, rent, or give your e-mail address, address, phone number, personal information, username or passwords to other companies, businesses, or organizations. However, there are a few exceptions.
First, PLRB provides some services to members through contracted relationships. PLRB will provide minimally required information to such vendors to allow access for members to these services. The terms of such contracts will require such contractors to keep the information private and confidential.
Next, PLRB also allows conference and event registrants and presenters to voluntarily choose to allow information to be provided to exhibitors at PLRB events. Such approval must be given affirmatively. If permission is granted, PLRB shall provide contact information to exhibitors as authorized.
Furthermore, management of individual PLRB member companies has access to certain management pages on the PLRB website. In general, management at member companies can learn which of their employees have passwords, subscribe to electronic publications, submitted questions, attended PLRB educational events, and other information regarding usage by those using passwords associated with their company.
Finally, PLRB reserves the right to transfer this information along with other assets in the event the organization or its assets are ever purchased by or merged with another organization.
How We Share Your Information
The PLRB conference app, which is operated by a third-party provider, contains social media options which allows participants to share photos and contact information with others. The app also allows you to download presenter information, handouts, and your customizable conference schedule. You may elect to have your data including your schedule downloaded from PLRB servers to the conference app.
PLRB does not sell your information to other organizations for use in their direct marketing or any other use. The only exception is that PLRB shares conference and event registration lists with attendees, presenters, exhibitors, and sponsors for business, networking, and educational reasons that help make for a successful event. Those shared registration lists do not contain email addresses unless a participant expressly consented to such use.
PLRB prints your name, credentials, and schedule on badge stock. Name badges must be worn at all events.
Where PLRB educational participants request continuing education credits for participation, PLRB provides state authorities information provided by you and the course as requested by that agency.
PLRB works with others that process your data such as webinar hosting services, conference app vendors, and similar providers. Agreements with such vendors limit use and storage of personal information only for PLRB business and also require secure processing and storage with defined retention periods and destruction.
For event speakers and presenters, PLRB shares attendee survey results with the conference planning committee.
PLRB shares exhibitor, sponsor, speaker, and presenter information with the conference App design and implementation team so that they can make it available for the event to others. The app also includes a list of registrants. You may share more details via the social networking functions on the app. PLRB does not use that information beyond the app.
PLRB may share your information confidentially with hotel staff for the sole purpose of auditing room block commitments.
PLRB shares event audio-video materials on social media and marketing materials. Some courses are recorded in entirety and used in distance learning courses or informational online video resources.
Requests for special dietary needs are shared with food services providers. Requests for accommodations are shared with the facility operators and vendors that provide services to assist with accommodations.
Emergency contact information would only be used in the event of an emergency.
Sharing Your Information
PLRB does not sell your information to other organizations for use in their direct marketing or any other use. The only exception is that PLRB shares conference and event registration lists with attendees, presenters, exhibitors, and sponsors for business, networking, and educational reasons that help make for a successful event. Those shared registration lists do not contain email addresses unless a participants expressly consented to such use.
Where PLRB educational participants request continuing education credits for participation, PLRB sends state authorities information provided by you and course information provided by PLRB as requested by that agency.
PLRB works with others that process your data such as webinar hosting services, conference app vendors, and similar providers. Agreements with such vendors limit use and storage of personal information only for PLRB business and also require secure processing and storage with defined retention periods and destruction.
For event speakers and presenters, PLRB shares attendee survey results with the conference planning committee.
Lastly, in some circumstances, PLRB must disclose information pursuant to a court issued subpoena or court order.
Visitors to Our Website
Analytics
PLRB Web servers automatically recognize the Internet Protocol (IP) addresses of visitors to our sites. PLRB collects aggregate information on the dates and times people visit our sites, IP addresses, pages visitors accessed or visited (note: PLRB does not always know which exact pages were visited by particular individuals), operating systems and Web browsers visitors use to access our sites, and the sites that refer visitors to us (e.g., search engines). For purposes of improving search results, PLRB will examine search terms and query results plus satisfaction data.
The information PLRB collects is used to improve the content of its Web sites, monitor compliance with terms of use, customize the content and layout of our pages for individual visitors, notify visitors about updates to our system, and improve the user experience.
PLRB also uses Google analytics to collect standard internet log information and details of visitor behavior patterns. This service identifies the number of visitors to various parts of the PLRB websites. This information is only processed in a way that does not identify anyone. PLRB does not make and does not allow Google to make any attempt to find out the identities of those visiting the PLRB websites.
Cookies
PLRB uses cookies for a variety of purposes, such as customizing the content and layout of our pages for individual visitors and providing access to secure areas in some of our sites. PLRB does not partner with or have special relationships with any ad server companies wherein we would provide them with information regarding specific individual’s activities on our sites. Since all cookies set by PLRB are used for the sole purpose of functionality, PLRB does not rely on express consent for use of cookies. PLRB has a legitimate interest in delivering user friendly content. Cookies are saved for limited periods of time, then destroyed.
Firewall
PLRB uses a third-party web application firewall to help maintain the security and performance of our website. The service checks that traffic to the site is behaving as would be expected. The service will block traffic that is not using the site as expected. To provide this service, the system processes site visitors’ IP addresses. The data is saved for a limited time.
Purpose and legal basis for processing
The purpose for implementing all of the above is to maintain and monitor the performance of our website and to constantly look to improve the site and the services it offers to our users. The legal basis we rely on to process your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.
What are your rights?
As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. There are legitimate reasons why we may refuse your objection, which depend on why we are processing it.
Insurer & Affiliate Membership
For prospective and current insurer and affiliate members, PLRB collects billing information, leadership details, committee involvement details, employee subscriber details, employee subscriber course transcripts, and employee usage details. The information is shared internally at PLRB, and each individual company’s information is shared with each company’s designated member company administrators.
Billing communication are not kept more than two years. Credit card details are not saved by PLRB and are processed by a reputable credit card service though secure channels. Billing paperwork is kept seven years. Membership records are kept indefinitely for historical and member inquiry purposes.
The legal basis for billing is contract, which means you have rights to access, rectification, restriction, and portability. The legal basis for processing usage reports is legitimate interest, which means you have rights to access, rectification, restriction, and objection.
Individual Subscribers & Participants
Information about You
Individual subscribers and participants include anyone:
- with a PLRB username and password;
- that contacted PLRB for purposes of professional research consultation services such as legal, catastrophe, and building codes;
- that registered to attend a web based event; or
- that registered or participates in a live conference.
PLRB collects your name, contact details, and professionals credentials for purposes of providing association services. PLRB also uses this information to provide you paper and electronic communications with industry news, weather and catastrophe news, educational content, and information on upcoming meetings, conferences, distance learning courses, and webinars. PLRB does not sell this contact information with others to use for their marketing purposes.
Credit card details are not saved by PLRB and are processed by a reputable credit card service though secure channels. Billing paperwork is kept seven years.
Information about Usage
PLRB logs usage records of services provided including library searches and consultations sought. Record collection, storage, and transfer incorporates encryption and access safeguards. Membership participation is archived in general terms. Specific details of questions are deleted permanently. Likewise, most specific research responses are deleted and replaced by an abbreviated summary record or, in some instances, psuedonymization or anonymization is used and a generic version of the research question along with the written response is added to a research database for access by anyone.
PLRB maintains transcripts of work towards completion and completed distance learning courses and webinars. For webinars, a webinar vendor likewise collects information from participants when hosting events for PLRB.
How We Share Your Information
Usage log and usage records are shared internally by PLRB. Where requested by you, completion information for educational courses are forwarded to a state CE authority.
Management administrators of individual PLRB member companies have access to certain management pages on the PLRB website. In general, management at member companies can learn which of their employees signed up for a user account, subscribed to electronic publications, submitted questions, attended PLRB educational events, and other information regarding usage by those using accounts associated with their company.
Purpose and Legal Basis for Processing
The legal basis PLRB relies on to process your personal data to provide most services is GDPR, Article 6(1)(f), which allows us to process personal data when its necessary for the purposes of our legitimate interests. However, some of the processing is based on legal requirements for CE processing and contract for others.
Your Rights
You have rights of access, rectification, restriction, and objection. PLRB provides self-help user portals which allow you to opt out of newsletters and publications and update all of your contact and professional information as well as view any information collected and stored about you.
PLRB provides you with a self-service portal to change your information (e.g., name, address, phone number, password, subscriptions, etc.). You can also contact us to request changes.
PLRB publishes various e-mail newsletters and publications. Each newsletter or publication includes specific instructions for removing your e-mail address from the mailing list. You can also remove your name from certain mailing lists by changing subscription preferences in your profile. You can also contact us to request such changes.
Event Participants
Information About You
PLRB collects your name, contact details, and professionals credentials for purposes of providing association services. PLRB also uses this information to provide you paper and electronic communications with industry news, weather and catastrophe news, educational content, and information on upcoming meetings, conferences, distance learning courses, and webinars. PLRB likewise collects information from speakers and presenters along with CVs and presentation materials. PLRB asks participants to volunteer emergency contact information. If a attendee is bringing a spouse or similar guest to functions, PLRB asks for the name. PLRB captures audio-video and photographs of its events.
Credit card details are not saved by PLRB and are processed by a reputable credit card service though secure channels. Billing paperwork is kept seven years.
How We Share Your Information
The PLRB conference app, which is operated by a third-party provider, contains social media options which allows participants to share photos and contact information with others. The app also allows you to download presenter information, handouts, and your customizable conference schedule. You may elect to have your data including your schedule downloaded from PLRB servers to the conference app.
PLRB does not sell your information to other organizations for use in their direct marketing or any other use. The only exception is that PLRB shares conference and event registration lists with attendees, presenters, exhibitors, and sponsors for business, networking, and educational reasons that help make for a successful event. Those shared registration lists do not contain email addresses unless a participant expressly consented to such use.
PLRB prints your name, credentials, and schedule on badge stock. Name badges must be worn at all events.
Where PLRB educational participants request continuing education credits for participation, PLRB provides state authorities information provided by you and the course as requested by that agency.
PLRB works with others that process your data such as webinar hosting services, conference app vendors, and similar providers. Agreements with such vendors limit use and storage of personal information only for PLRB business and also require secure processing and storage with defined retention periods and destruction.
For event speakers and presenters, PLRB shares attendee survey results with the conference planning committee.
PLRB shares exhibitor, sponsor, speaker, and presenter information with the conference App design and implementation team so that they can make it available for the event to others. The app also includes a list of registrants. You may share more details via the social networking functions on the app. PLRB does not use that information beyond the app.
PLRB may share your information confidentially with hotel staff for the sole purpose of auditing room block commitments.
PLRB shares event audio-video materials on social media and marketing materials. Some courses are recorded in entirety and used in distance learning courses or informational online video resources.
Requests for special dietary needs are shared with food services providers. Requests for accommodations are shared with the facility operators and vendors that provide services to assist with accommodations.
Emergency contact information would only be used in the event of an emergency.
Miscelleneous
Making Changes or Opting Out
PLRB provides member visitors, registrants, and event participants with the ability to change their information (e.g., name, address, phone number, password, subscriptions, etc.) that we maintain about them.
Registrants from the conference may also change their registration information online or via our event app. You can also contact us to request changes.
PLRB publishes various e-mail newsletters and publications. Each newsletter or publication includes specific instructions for removing your e-mail address from the mailing list. You can also remove your name from certain mailing lists by updating your subscription preferences in your user profile, or contact us to request such changes.
External Links
PLRB websites contain links to other external web sites that do not fall under domains within PLRB’s control. PLRB is not responsible for the privacy practices or the content of such external web sites.
E-Commerce
The PLRB sites use forms for individuals to request information and services and to register for events. PLRB collects each visitor’s contact information and method of payment. Contact information from the order form is used to process orders or registrations. User payment information that is collected is used to check the user’s qualifications and bill the user for products and services. Users should not send credit card information to PLRB. Credit card payments should be done using secure connections to payment providers.
Security
PLRB takes security seriously. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
Children’s Guidelines
We at the PLRB are concerned about protecting children’s privacy. PLRB does not collect information for or about children. None should be provided.
Questions or Comments
If have questions about this privacy notice or if you feel that any PLRB site or staff are not following the law or its own privacy policies, please contact us.
