Privacy Statement

Welcome to the Property Loss Research Bureau (PLRB) web site. The PLRB has created this privacy statement in order to demonstrate its firm commitment to privacy for our web site users and our membership. The following paragraphs disclose our information gathering and dissemination practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have additional questions, comments, or concerns please contact us.

Our postal address is:

Property Loss Research Bureau
3025 Highland Parkway, Suite 800
Downers Grove, IL 60515

We can be reached via e-mail at:

You can reach us by telephone at 1-630-724-2200

Data Collection and Cookies

PLRB Web servers automatically recognize the Internet Protocol (IP) * addresses of visitors to our sites. PLRB collects aggregate information on the dates and times people visit our sites, IP addresses, pages visitors accessed or visited (note: PLRB does not always know which exact pages were visited by particular individuals), operating systems and Web browsers visitors use to access our sites, and the sites that refer visitors to us (e.g., search engines). We also collect specific information volunteered by visitors, such as e-mail addresses, company information, subscription requests, registrations, and site logons.

The information PLRB collects is used to improve the content of its Web sites, monitor compliance with terms of use, customize the content and layout of our pages for individual visitors, notify visitors about updates to our Web sites, and to contact visitors for association purposes. PLRB uses cookies ** for a variety of purposes, such as assisting in monitoring the demographics of visitors, customizing the content and layout of our pages for individual visitors, and providing access to secure areas in some of our sites. PLRB does not partner with or have special relationships with any ad server companies wherein we would provide them with information regarding specific individual's activities on our sites.

However, for those visitors from member companies or member organizations of the PLRB, certain information is collected and made available to management at these companies or organizations regarding usage by their employees and staff. In general, management at member companies can learn which of their employees have passwords, submitted questions, attended PLRB educational events, and other information regarding usage by those using passwords associated with their company. Note that management of a member company or organization does not have access to usage by other member companies or organizations.

* - A unique number called an IP address identifies every computer on the Internet. Each time you connect to the Internet your machine is assigned an IP address. An IP address is a number that identifies each sender or receiver of information that is sent in packets across the Internet.

** - "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

E-mail, Postal Mail, Phone Contact, and Use of Contact Information

If you supply PLRB with your e-mail address, you may receive various e-mail newsletters and publications published by or on behalf of PLRB. Similarly, if you supply PLRB with your postal address, you may receive occasional mailings from PLRB with information on products and services or upcoming events. If you supply us with your telephone number, you may receive telephone contact from us with information regarding services or upcoming events.

PLRB will not sell, rent, or give your e-mail address, address, phone number, personal information, username or passwords to other companies, businesses, or organizations. However, there are a few exceptions.

First, PLRB provides some services to members through contracted relationships. PLRB will provide minimally required information to such vendors to allow access for members to these services. The terms of such contracts will require such contractors to keep the information private and confidential.

Next, PLRB also allows conference and event registrants and presenters to voluntarily choose to allow information to be provided to exhibitors at PLRB events. Such approval must be given affirmatively. If permission is granted, PLRB shall provide contact information to exhibitors as authorized.

Furthermore, management of individual PLRB member companies has access to certain management pages on the PLRB website. In general, management at member companies can learn which of their employees have passwords, subscribe to electronic publications, submitted questions, attended PLRB educational events, and other information regarding usage by those using passwords associated with their company.

Finally, PLRB reserves the right to transfer this information along with other assets in the event the organization or its assets are ever purchased by or merged with another organization.

Making Changes or Opting Out

PLRB provides member visitors, registrants, and event participants with the ability to change their information (e.g., name, address, phone number, password, subscriptions, etc.) that we maintain about them. Member visitors canchange their profiles on line. ( Registrants from the conference may alsochange their registration information online. ( You can also contact us at 630 724 2200 or and request changes.

PLRB publishes various e-mail newsletters and publications. Each newsletter or publication includes specific instructions for removing your e-mail address from the mailing list. You can also remove your name from certain mailing lists by changing your profile on line. ( You can also contact us at 630 724 2200 or and request such changes.

External Links

PLRB websites contain links to other external web sites that do not fall under the,, or domains. PLRB is not responsible for the privacy practices or the content of such external web sites.


The PLRB sites use forms for individuals to request information and services and to register for events. PLRB collects each visitor's contact information and method of payment. Contact information from the order form is used to process orders or registrations. User payment information that is collected is used to check the user's qualifications and bill the user for products and services.

Public Forums

This site makes forums and List Serves available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Although PLRB tries to protect your personal information when using these public forums, PLRB cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. It is also not the PLRB's responsibility for maintaining the secrecy of any passwords you set up and/or any account information you have disclosed.


PLRB takes security seriously. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Children's Guidelines

We at the PLRB are concerned about protecting children's privacy and follow these guidelines:


  • collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent
  • collect personally identifiable offline contact information without prior parental consent
  • distribute to third parties any personally identifiable information with out prior parental consent
  • give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent
  • entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity

Questions or Comments

If have questions about this privacy policy or if you feel that any PLRB site is not following this policy, please contact us.